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Privacy Policy

Privacy Policy

Effective Date:  as of 7/3/2024

1. Introduction

Welcome to the Port Gamble General Store website, located at www.portgamblegeneralstore.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

2. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, mailing address, and payment information.
  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Information: Pages visited, time spent on pages, links clicked, and other browsing behavior.
  • Communication Information: Email and SMS communication preferences, and the content of your communications with us.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: Processing orders, managing accounts, and delivering products and services.
  • Communication: Sending transactional emails, marketing emails, and SMS messages with your consent.
  • Improving Services: Analyzing usage patterns to enhance user experience and website functionality.
  • Compliance: Ensuring compliance with legal obligations and protecting our rights and interests.

4. Email Communications

When you provide your email address, you consent to receive emails from us. We may send you:

  • Transactional Emails: Order confirmations, shipping notifications, and account updates.
  • Marketing Emails: Newsletters, promotions, and special offers.

Opt-Out: You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

5. SMS Communications

By providing your phone number, you consent to receive SMS messages from us. These messages may include:

  • Transactional Messages: Order updates, delivery notifications, and account alerts.
  • Marketing Messages: Promotions, special offers, and event notifications.

Opt-Out: You can opt-out of SMS communications by replying "STOP" to any SMS message you receive from us.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Protecting sensitive information using encryption technologies.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.

8. Your Rights

You have certain rights regarding your personal information, including:

  • Access: Requesting access to the personal information we hold about you.
  • Correction: Requesting corrections to any inaccurate or incomplete personal information.
  • Deletion: Requesting the deletion of your personal information under certain circumstances.
  • Objection: Objecting to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us using the contact information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Port Gamble General Store
32400 Rainier Avenue NE
Port Gamble, Washington 98364
info@portgamblegeneralstore.com
+1 360-297-7637